What Tables Are Excluded from ServiceNow Backups?

When backing up your ServiceNow instance, the following tables are excluded from our backups to preserve your instance performance and reduce backup time. These tables were selected because they contain system data or non-mission-critical data that is not crucial to backup. Excluding these tables allows backups to complete within a reasonable timeframe and reduce overloading the ServiceNow platform.

System tables prefixed with:

• v_
• ts_
• pa_
• syslog
• gcf_external_staging
• ecc_
• nlq_
• ml_
• ua_
• ar_
• sys_replication_queue

System tables:

• sys_rate_limit_rules
• sysevent
• sys_user_session
• sys_api_stats_requestor
• sys_api_stats
• sys_app_quota
• sys_cache_build_pattern
• sys_cluster_state
• sys_cluster_node_stats
• sys_event_processor
• sys_mutex_pattern
• sys_notif_stats
• sys_number_counter
• sys_pattern
• sys_outbound_http_log
• sys_query_pattern
• sys_script_pattern
• sys_status
• sys_transaction_pattern
• sys_trend
• sys_trigger
• sysevent_queue_stats_node_detail
• sysevent_queue_stats
• sysevent0000
• sysevent0001
• sysevent0002
• sysevent0003
• sysevent0004
• sysevent0005
• sysevent0006
• sysevent_pattern
• sysevent_queue_stats
• sysevent_queue_stats_node_detail
• sys_audit_relation

Global tables:

• ua_app_usage
• asset_job_log
• st_license_detail_metric
• plan_execution
• plan_mysql
• plan_oracle
• aa_performance_statistics
• svc_recomputation_log
• em_batch_map
• ua_app_family
• sn_app_insights_aggregates 
• sn_app_insights_ecc_queue
• st_sys_design_system_icon
• sys_import_set

Attachment tables:

We use the Attachment API to retrieve attachments from the ServiceNow instance.

• sys_attachment_doc
• sys_attachment_doc_v2

Metric tables that contain:

• metric0
• _metric_

Audit tables:

• sys_audit_delete
• sys_audit

Log tables that contain:

• log0
• log_entry0
• log_message_
• log_rows0
• log_transaction0

Unauthorized tables:

These out of the box tables are not accessible via the REST API. To allow the REST APIs to read them, configure the table application access setting “Allow access to this table via web services”. More information is available at ​ServiceNow​​.

• appsec_domain_listing
• appsec_hardening_configurations
• appsec_hardening_guide_categories
• appsec_isc_banner_configuration
• appsec_isc_event_configuration
• appsec_security_dashboard_event_logs
• appsec_security_notification_list
• appsec_security_notification_type
• clone_cleanup_script
• clone_data_exclude
• clone_data_preserver
• clone_profile_cleanup_scripts
• clone_profile_exclusions
• clone_profile_preservers
• global
• gsw_change_log
• gsw_content
• gsw_content_group
• gsw_content_information
• gsw_status_of_content
• multi_factor_browser_fingerprint
• multi_factor_criteria
• password_policy
• pa_filters
• plan_execution
• plan_mysql
• plan_oracle
• sn_appclient_store_outbound_http_quota
• sn_appcreator_app_template
• syslog_app_scope
• syslog_email
• sys_coalesce_strategy_deferred
• sys_geocoding_request
• sys_index
• sys_index_explain
• sys_offline_app
• sys_package
• sys_package_dependency_item
• sys_package_dependency_m2m
• sys_plugins
• sys_querystat
• sys_stage_storage_alias
• sys_storage_alias
• sys_storage_table_alias
• sys_store_app
• sys_table_partition
• sys_upgrade_history_log
• ua_instance_state_config
• v_expression_cache
• v_private_cache
• v_shared_cache

Shadow tables:

Shadow tables are created to support Rollbacks denoted with a ‘$’ in the table name.

Non-standard tables:

• Tables with multi primary keys
• Tables using a non 32 character GUID primary key, instead of the default sys_id