Home
Knowledge Base
Restore Full Org
In the event of a data loss or corruption, OwnBackup users are capable of restoring Salesforce Data using the OwnBackup Restore Tool....
5/30/2023
Read More »
Uploading an Asymmetric Key for Azure Blob Storage Procedure
The procedure required to upload an asymmetric key to enable migration to Blob storage for Azure users....
5/28/2023
Read More »
Uploading an Asymmetric Key for Azure Blob Storage FAQ
FAQ for the upcoming migration from disk to blob storage....
5/28/2023
Read More »
Using the Salesforce Integration User License (API Only) as your OwnBackup Authenticated User
User License (API Only) as Authenticated User...
5/24/2023
Read More »
BYOK 403 Forbidden Access Message
BYOK 403 Forbidden Access Message - Troubleshoot...
5/23/2023
Read More »
Video: Creating a new account
In this video we will walk through the basics of creating an OwnBackup Recover account....
5/22/2023
Read More »
Granting Login Access For OwnBackup Support
In some cases, OwnBackup Customer Support will request login access to a Customer’s Salesforce account to investigate an issue. Some organizations do not allow login access as a matter of policy, and some use a Salesforce profile that does not allow login access to be granted to OwnBackup....
5/22/2023
Read More »
Salesforce Refresh Troubleshoot Action
Troubleshoot package 18 post refresh...
5/21/2023
Read More »
Restoring Knowledge Articles
This Knowledge Base article provides an explanation on restoring content of corrupted or lost Salesforce Knowledge Articles, including the limitations and required conditions....
5/3/2023
Read More »
Earlier Secure Package User Guides
List of previous Secure PDF user guides....
5/2/2023
Read More »
Contact Us
Sometimes you just want to talk to someone. Our customer support team is available by phone:
Request a Technical Support Call Back
Submit a Ticket