Knowledge Base

How Anonymization works...

This article explains how to restore accidentally merged records....

This article describes how to swap the Master Admin Account in an environment using Single Sign On...

This article explains how to add a new user under Single Sign On (SSO)...

This article outlines how to archive a contentdocument with criteria from the parent object for example archiving files that are related to Opportunities when the opportunity is ‘Closed Won’....

What IP addresses need to be added to the list of acceptable IP Ranges in salesforce.com?...

OwnBackup now offer the option to preserve the original case number in a designated field for business continuity....

This article reviews examples of bypass within your implementation of Salesforce. There are many ways to do it, and all admins/consultants have their own or preferred way....

OwnBackup Smart Alerts...

This article provides a short explanation of why some objects appear with a '-' in the Backup summary Table...