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Using the Find Tool to Search for Records and Attachments
Clients of OwnBackup can use the Find tool to search for all attachments for any given record using the following steps:...
1/23/2023
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Bring Your Own Key Step by Step Activation
OwnBackup requires a Base64 formatted string of a 256-bit secret, that is encrypted with our certificate, and a Base64 formatted string of the SHA-256 digest of the same 256-bit secret....
1/18/2023
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Limitations to Exporting Data with Attachments
This article outlines the limitations inherent in exporting attachments along with data from OwnBackup to Endpoints (MySQL, AWS S3, MS Azure Blob, and Snowflake), for each of the 3 different cloud environments (Salesforce, MS Dynamics, and ServiceNow)....
1/16/2023
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Why is AKM for Recover changing to BYOK?
We are changing the name of AKM to BYOK....
1/9/2023
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Video: Bring Your Own Key Activation
In this video, we will cover the steps needed to add and replace a master encryption key in Mac and Windows....
1/8/2023
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Video: Troubleshooting Archive Policy Results
In this video, we will troubleshoot the results of policies that were completed with unexpected results. Our examples will cover “No Records archived“ and errors in archiving or unarchiving of specific records....
1/4/2023
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API Optimization Using Bulk API and Bulk API 2.0
This article describes Bulk API, and how it is used when backing up a Salesforce service. Additionally, this article outlines how to configure Bulk API and Bulk API 2.0 to optimize your backups....
1/3/2023
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How to Fix Who Sees What Explorer Page Load Issues in Secure
This article covers methods to resolve loading issues within the Who Sees What Explorer tab....
12/22/2022
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Deploying Metadata in Secure
Steps for deploying metadata in Secure....
12/21/2022
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Forbidden Tables in Backup Exclusions
Explanation of the forbidden tables in Backup Exclusions....
12/12/2022
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