Knowledge Base

Overview and configuration of OAuth service for ServiceNow....

This article describes Bulk API, and how it is used when backing up a Salesforce service. Additionally, this article outlines how to configure Bulk API and Bulk API 2.0 to optimize your backups....

OwnBackup allows the admin to set limits for API consumption for files and attachment download via the REST API as well as optimize the service run time via Bulk APIs. Let's explain what they do and how to utilize them....

An article explaining what Backup Exclusions is and why customers use/need it....

Authenticated / Backup User Permission Requirements...

This article outlines the limitations inherent in exporting attachments along with data from OwnBackup to Endpoints (MySQL, AWS S3, MS Azure Blob, and Snowflake), for each of the 3 different cloud environments (Salesforce, MS Dynamics, and ServiceNow)....

This article describes how to create scheduled exports of data and metadata to SQL and CSV files....

We are changing the name of AKM to BYOK....

Explanation of the forbidden tables in Backup Exclusions....

This article explains what is Blockchain Verify, and why it’s needed. Also known as ICE (Integrity and Compliance Edition) in OwnBackup....