The current OwnBackup Master Administrator (Alice) is about to go on vacation and must transfer the Master Admin role to another OwnBackup user (Bob), another Administrator on the OwnBackup system. The OwnBackup environment is set up with Single Sign On (SSO).
Alice needs to make Bob the new Master Administrator on the system.
Bob may need to navigate to another tab, refresh the browser and then return to the Security tab before the “Save Changes” button on that tab is enabled.
Log out of OwnBackup.
Log back into OwnBackup using the SSO link to verify the login.
The Master Administrator handover process is now complete.
See also Adding a New User under Single Sign-On.
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