Getting Started with Recover for FedRAMP

Before getting started, it is important to understand what is available in Recover due to FedRAMP limitations.

The following features and applications are limited:

• ​Sign Up:​​ Contact Own Support for sign up assistance.
• Authentication Methods:
  • Salesforce: Single Sign On (SSO) is the only authentication method available for login.
  • ServiceNow: OAuth is the only authentication method available for login.

The following features and applications are unavailable:

• API​
• BYOS / BYOK / BYO-KMS​​
• ​​ICE/Blockchain Verify​​
• ​​Export​​
• Discover​​
• ​​High Frequency Backup​​

To get started with Recover for FedRAMP, please review this compilation of articles, walkthroughs, and videos:

• Onboarding Preparations:​ This article​​ explains how to prepare for and what to expect from the initial onboarding call.
• Sign Up:​ Unlike the standard Recover sign up process, FedRAMP users must contact Own's support team for assistance. This article​​ explains the assisted sign up process.
• Authentication Methods:
  • Configuring Single Sign On (SSO):​ This ​article​​ explains how to configure Single Sign On for an account.
  • Configuring OAuth: This article explains how to configure OAuth for an account.
• Adding Services:​
  • Salesforce: This ​article​​ explains how to add and configure services in Recover for Salesforce.
  • ServiceNow: This ​article​​ explains how to add and configure services in Recover for ServiceNow.