Knowledge Base

    In this video, we will walk through the Anonymization feature and create both an Anonymize Job and a template for future use....
    In this video, we will walk you through how to add the Archiver Widget to your Salesforce objects for viewing archived records by your end-users....
    In this video, we will present 3 common Authentication errors and how to go about solving them. You may notice a problem with authentication in the UI when trying to add a new service, have refreshed a connected sandbox, or received an email notification that a recent backup has failed....
    In this video, we will build and seed a template with a parent and child relationship to the root node....
    In this video, we will review seeding anonymized data from our production environment to our sandbox environment using an anonymization template. We begin by selecting the Enhanced Sandbox Seeding menu and create a new seeding template and leverage the Anonymization template we created in our previous video tutorial for Contacts....
    In this video, we will go through how to re-authenticate a sandbox environment that has been previously backed up by OwnBackup but has gotten refreshed in Salesforce....
    In this video, we will describe the steps to enable Single Sign-On for OwnBackup. We will be using Microsoft Azure as the Identity Provider for this walkthrough, but OwnBackup works with SAML 2.0 Identity Providers....
    In this video we will be showing a walkthrough of a method to update missing FLS via assigning a permission set and deploying it in Workbench in one shot....
    This article links to a video that overviews the Backup History tab and the functionality around it....
    In this article, we will link to a video about archiving an object with lookup relationships within the same policy....

    Contact Us

    Our Customer Support team is available by phone for urgent Production issues

    Standard Plan: Monday – Friday: 9:00 AM – 6:00 PM Local Business Hours

    Premier Plan: 24/7