Using the Find Tool to Search for Records and Attachments

    The Find tool, lets you easily search the entire backup history of data or attachments. You can quickly find and retrieve records and files that were deleted or archived. It also addresses legal, compliance, and audit inquiries relating to the backed-up data. The Find feature is an advanced full-text search capability available in all your backup snapshots. The tool searches all fields, on all standard and custom objects, Chatter, multi-value picklists, rich text fields, and more. The tool can also search within attachments, including PDF, Microsoft Word, Microsoft Excel, and most text-based files. Any records that match the search criteria are subsequently displayed. If different versions of the same record appear across multiple backup snapshots, you can view and export the different versions to see the changes.

    For more information on how to use the find tool to find records and attachments, see here.

    Valid Syntax in the Search Field

    The Search field is set up to accept certain terms, arguments and operators. The valid syntax for the Search field is detailed in the rules below.

    1. Quotation marks (" ") around a search term, affect the search output. Without quotation marks, the Find tool will search for all attachments or records that contain the terms entered into the field. If the term is placed within quotation marks, then the search will find only records that contain the precise text, in the precise order of words, exactly as it appears between the quotation marks (exact-match search).
    Example: Entering the term Indefinite Quantity (without quotation marks) in the search field, will find all records that have both of these words within the record. Entering the term "Indefinite Quantity" (with the quotation marks) in the search field, will find only those records that have both of these words appear in the exact same order (exact-match search).  
    1. Except for quotation marks (""), all other symbols and operators are ignored (i.e. + , - , ( )*= , etc.).
    2. Search terms are not case sensitive (upper case formatting is ignored).
    3. Boolean operators (AND , OR) will function, but they must be entered in upper case letters, in order to be recognized as boolean operators (rather than as plain text words). 
    NOTE: The search behavior for Find Attachments is not necessarily identical to the search behavior for Find Records.
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