Over the coming months*, we are improving our login mechanism for all OwnBackup accounts.
To ensure the most secure and seamless experience for you and your users, we are enhancing our login mechanism on our backend.
This article is aimed at Master Administrators and outlines the changes and improvements you will experience.
You must decide whether to default all users to MFA or not. By default, MFA is not required.
* The updates will begin on July 17 with EMEA2, and mid august with AU4. We will follow with EMEA4, USGOV2, CA1, CA4, HIPPA4 , UK1, AU1, Useast2, HIPAA1, EMEA1, and APP1 in the months after.
Sometimes you just want to talk to someone. Our customer support team is available by phone: